Supervisor
Job Description
Job Summary
We are hiring an experienced Restaurant Supervisor to support daily restaurant operations, supervise staff, ensure smooth service, and maintain high standards of customer satisfaction, cleanliness, and team performance.
✅ Key Responsibilities
- Supervise daily restaurant operations and ensure smooth service flow
- Monitor waiter/waitress performance and customer handling
- Ensure proper table setup, cleanliness, and hygiene standards
- Coordinate with kitchen and cashier for timely order processing
- Assist in handling customer complaints politely and professionally
- Maintain discipline, grooming, and service standards for staff
- Manage shift schedules, duty assignments, and staff attendance
- Support training of new staff on restaurant service procedures
- Check stock availability (items, packaging, supplies) and report shortages
- Ensure restaurant opening/closing procedures are followed correctly
- Report daily activities and issues to the Restaurant Manager
✅ Requirements
- Minimum 2 years experience as Supervisor in restaurant/café operations
- Good leadership and team management skills
- Strong communication skills (English required, Hindi preferred)
- Ability to work under pressure and manage busy hours
- Must be active, responsible, and well organized
✅ Preferred Skills
- Knowledge of POS system and basic reporting
- Experience in UAE restaurant operations is an advantage
- Customer service and upselling skills
